Most empathy deficits aren't invisible — they're just unmeasured. The OED gives you a scored profile across seven dimensions in 10 minutes, identifying where your organisation's empathy is breaking down right now. No consultant required. No commitment.
The Process
The OED is completed independently in 10 minutes. Stuart reviews every access request personally and sends a specific access code — not a generic link — which is why this is by request rather than open sign-up. What you receive is a scored profile of your organisation, not a generic report.
Submit your name and email. Stuart reviews each request personally and responds within one working day — usually the same day — with your specific access code and brief context on what the results will show.
35 questions across seven dimensions. Answer honestly — the diagnostic is most useful when it reflects reality, not aspiration.
Your scored profile appears immediately on completion — with a percentage score per dimension and personalised recommendations for each area.
If you'd like to talk through what your profile means for your organisation, Stuart offers a free 30-minute discovery call. No obligation.
What it measures
The OED is built on Stuart's Threefold Model of Empathy — the only framework that accounts for all three dimensions of how human beings actually experience empathy. Most training programmes address only one.
The ability to understand another person's perspective — to know, intellectually, how they see the world. The dimension most empathy programmes address, and still often get wrong.
The ability to share in another person's emotional experience — to feel alongside them, not just understand them. The dimension most associated with trust, care, and psychological safety.
The somatic, body-level dimension that most people have never heard of — and the dimension Stuart's PhD identified as the missing piece in nearly every empathy programme ever run.
The three dimensions are then scored across four organisational contexts:
How empathy shows up — or doesn't — in how decisions are made and people are led.
How well the organisation genuinely understands and responds to those it serves.
The quality of empathy between colleagues — collaboration, conflict, and care.
Whether empathy is structurally embedded in how the organisation works — or just aspirational.
The OED is a self-report instrument and gives a directional read, not a forensic audit. A full Empathy Audit involves interviews, observation and structural analysis — but most organisations find the OED raises exactly the right questions to have that conversation.
Your Results
Results appear immediately on completion. They are specific to your responses, not templated. No further input from Stuart is required to interpret them — though a call is available if you want one, and costs nothing.
Each dimension is scored as a percentage. You see immediately where your organisation is strong and where it is most at risk — across all seven areas simultaneously.
Every dimension produces tailored recommendations based on your score — specific, actionable, and grounded in how the Threefold Model applies to organisations like yours.
If you want to explore what your results mean in practice — what a realistic intervention looks like, what it costs, and what outcomes to expect — Stuart offers a free 30-minute call. No sales pressure.
Who it's for
The OED is free because building a case for empathy training is hard — and you shouldn't have to pay for the evidence you need to make that case. It is useful at any stage.
Send your name and email. Stuart responds personally within one working day — usually the same day — with a specific access code and brief context. What follows is a scored profile of your organisation across seven dimensions, with personalised recommendations for each.
Request → Personal reply with access code → Complete OED → Instant scored results
Request your free OED →No payment. No commitment. No automated response. Your data is used only to send your access code and — if you choose — to inform a follow-up conversation.